Saturday, 8 November 2014

DEVELOP SELF - CE1: COMMUNICATE EFFECTIVELY


The first unit of the LPM workshop focuses on 'Develop Self'. Personally, I believe in lifelong learning "Seek knowledge from the cradle to the grave". "The purpose of seeking knowledge ultimately is such that the self will attain happiness in this world and the hereafter".

Why did I enrol for this course? I believe leadership roles can be applied to any situation, not just in working environment, where you are required to take lead, professionally, socially and at home. Of course I am interested to learn the skills to be an effective leader and develop my leadership style. I have also learnt that leadership is all about having a vision of where you want to be and achieving this vision.

When asked who is my inspirational leader, definitely Prophet Muhammad p.b.u.h. comes to mind. Among other leaders, Nelson Mandela was mentioned. What did I learn from this inspirational leader? He dedicated himself for South Africans' freedom. To be a leader, one has to have a vision and "he must be in it not for himself." With this in mind, to be an inspiring leader, one of the challenges I face is influencing and motivating the students. I need to build trust and love them.


Next was a group activity. Petronas Twin Tower was given as an example. Bearing in mind the mission and vision to build the tallest building, I find it interesting since we had to be creative and involved teamwork. When I reflected, it was not just a game but an activity to communicate effectively and lead team decision making. 

Why is communication important? According to DeFleur et.al. (1993) "...The ability to communicate accurately and sensitively can make the difference between success and failure." By understanding these models, I can improve my interpersonal skills through effective communication by choosing the one that best suits the situation, This is important for me especially when dealing with difficult students in a situation such as counselling or disciplinary action since I need to take into account the five senses and non-verbal cues. To simplify:
1) Action Model - one way, specific message, using mass media; sms, advertisements
2) Reaction Model - two way, seek feedback and comments through the five senses
3) Transaction Model - two way, shared responsibilities and meaning, work performance appraisal (negotiation)


The next set of activity involved presentation skill which is a key skill to get your message or opinion across clearly and effectively. I realized that the greatest leaders of all time are also fantastic orators and communicators. On rotation basis, each group while interacting had to use the 5Ws and H to present and share. As a teacher, we teach students to work on a smart strategy - to summarize any text using the 5Ws and H. It is a tough skill to learn which they can transfer to their writing.

I am impressed with Simon Sinek TED talk- Start With Why -"when we talk inside out we are talking to the part of the brain that controls behavior and decision making and not language. The goal is to hire people who believe what you believe. They will work for you blood and sweat and tears. People don't buy what you do but why you do it. You will attract those who believe what you believe. Those who lead inspire us. Those that start with Why have the ability to inspire." This is really an eye-opener. It gives me an insight on how to communicate effectively with my superiors, colleagues, subordinates and students.







I am also interested in Professor Albert Mehrabian communication studies. In dealing with people, it is important to take note of the body language which makes up 55% of communication. Bearing in mind that communication is not just words, a lot comes through non-verbal and we need to pay more attention to them. Another challenge I face is to know if the students are saying the truth by listening to their tone of voice and body language since they are harder to control than words when determining whether they may be lying or otherwise.

Lastly, I find that the highlights of CE1 are both Simon Sinek and Professor Albert Mehrabian. Their views have broaden my perspective on communication and people management.

Walk your talk.



Walk your talk.





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